TriCom Technical Services

In Remembrance of 9/11

In 9/11, Airline Security, airplane, attack, coworkers, death, decade, family, help, I.T. crisis plan, IT, Pentagon, plane, Twin Towers on September 9, 2011 at 12:08 pm

This weekend marks the upcoming decennial of the terrorist attacks on U.S. soil. Thousands lost their lives when numerous airplanes were hijacked in an attempt to bombard the World Trade Center and the Pentagon. Tower employees, firefighters, police officers, EMTs, and civilians including nationals of over 70 countries were killed during this horrific event.

Do you remember where you were?

How could anyone forget?

It is important now to remember that when a crisis situation such as this occurs, the most important thing is people. Bob Eisenhardt, part of the IT team for Aon Group (a global insurance company) located in the 99 to 105 floors of the South tower of the World Trade Center learned this the hard way.

“It’s important that your staff know that in evacuations they should not worry about computers, data, retrieving their personal effects from their desks, or going back to get their car,” says Eisenhardt. He learned this in the worst possible way: “Steve Poulos, the system administrator for Aon Risk Services, returned to the 103rd floor to retrieve the Risk Service data tapes.  By doing so, he ran out of time and did not survive.”

Absolutely no physical thing is worth going back for, be it personal or work related, that could put a person’s life in jeopardy in a crisis situation.

Like many others, Eisenhardt lost several friends and coworkers in the 9/11 attacks. It is important that we never forget those who were lost and those who gave their lives in an attempt to save others.

Take a word of advice from Eisenhardt – “Every morning, take a glance up at the sky and remember that you are alive to enjoy this day and that for all the good and bad it may bring, you are here to see it through.”



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